Returns Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund on services we have provided. To be eligible for a refund, your purchased services must be un-used. Any data uploads or customisation of the service will qualify as usage of the service. Please contact us below for further information.

Cancellation Policy

Please contact us at the below details if you wish to cancel your free account. Cancelling your account will prevent access and any communications to the platform via Testify platforms. You must contact us to re-activate your account or create a new one.

Testify's Contact Details

For cancellations, payment enquiries or other matters please email us at: support@gotestify.com

Alternatively write to us at:
Go Testify Limited,
Unit 17,
8 Cromac Avenue,
Belfast,
BT7 2JA,
Northern Ireland

Introduction

These terms and conditions govern your use of this platform and accompanying; by using this web platform, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this web platform or associated apps.

This web platform uses cookies. By using this web platform and agreeing to these terms and conditions, you consent to our Testify's use of cookies in accordance with the terms of Testify's [privacy policy].

License to use web platform and associated tools/software

Unless otherwise stated, Testify and/or its licensors own the intellectual property rights in the web platform and material on the web platform. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the web platform for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this web platform and associated apps in any way that causes, or may cause, damage to the web platform or impairment of the availability or accessibility of the web platform; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this web platform to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this web platform without Testify's express written consent.

You must not use this web platform to transmit or send unsolicited commercial communications.

You must not use this web platform for any purposes related to marketing without Testify's express written consent.

Restricted access

Access to certain areas of this web platform is restricted. Testify reserves the right to restrict access to other areas of this web platform, or indeed this entire web platform, at Testify's discretion.

If Testify provides you with a user ID and password to enable you to access restricted areas of this web platform or other content or services, you must ensure that the user ID and password are kept confidential.

Testify may disable your user ID and password in Testify's sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this web platform, for whatever purpose.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Testify or a third party (in each case under any applicable law).

You must not submit any user content to the web platform that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Testify reserves the right to edit or remove any material submitted to this web platform, or stored on Testify's servers, or hosted or published upon this web platform.

Testify reserves the right to determine on a, case by case basis, if your content is appropriate, if this is not the case, we will remove the content from our platform and inform you of the reason why.

No warranties

This web platform and associated apps is provided “as is” without any representations or warranties, express or implied. Testify makes no representations or warranties in relation to this web platform and associated apps or the information and materials provided on this web platform and associated apps.

Without prejudice to the generality of the foregoing paragraph, Testify does not warrant that:

Nothing on this web platform constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

Testify will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this web platform:

These limitations of liability apply even if Testify has been expressly advised of the potential loss.

Exceptions

Nothing in this web platform disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this web platform disclaimer will exclude or limit Testify's liability in respect of any:

Reasonableness

By using this web platform, you agree that the exclusions and limitations of liability set out in this web platform disclaimer are reasonable.

If you do not think they are reasonable, you must not use this web platform.

Other parties

You accept that, as a limited liability entity, Testify has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Testify's officers or employees in respect of any losses you suffer in connection with the web platform.

You agree that the limitations of warranties and liability set out in this web platform disclaimer will protect Testify's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Testify.

API Terms

Customers may access their Service data via the Application Program Interface ("API"). Any use of the API, including use of the API through a third-party product that accesses the Service, is bound by the terms of this agreement plus the following specific terms:

  1. You expressly understand and agree that Testify shall not be liable for any damages or losses resulting from your use of the API or third-party products that access data via the API.
  2. Abuse or excessively frequent requests to the Service via the API may result in the temporary or permanent suspension of your account's access to the API. Testify, in its sole discretion, will determine abuse or excessive usage of the API. Testify will make a reasonable attempt via email to warn the account owner prior to suspension.

Content Creation

Testify allows for the creation of audio and video content through the use of the Testify apps. 

What is Content

Content referrers to the data you upload via the platform or through device screen recording. Screen recording / microphone recording is active throughout the duration of a playtest on supported Android or iOS mobile devices. This data, containing all screen content and recorded audio is stored on remote servers

Creating Content via the Service

When you play games (within which the Service is embedded), your game play and interactions with the game (e.g., by touching and moving the device) are automatically recorded, in both audio and video, as you play the game ("Screen Recording").

These recordings enable game developers to view your gameplay, touches and listen to anything that may be said during the recording. This facility is provided as a means to get constructive feedback from play testers, both through audio, video and touch / gestures on screen.

You agree not to upload,store, create or otherwise publish through the Service any of the following:

You further agree that you are solely responsible for your conduct with respect to the Service, and you agree that you will not do any of the following in connection with the Service:

Game Publisher Usage

When you play a game (within which the Service is embedded), you:(i) grant the applicable Game Publisher the right to review or share content, data and information to the Service with respect to your use of its game; and (ii) agree and acknowledge that you are subject to the policies and rules of the applicable Game Publisher.

Game Publishers, at their sole discretion, may (but do not have an obligation to) remove or screen content or other information uploaded, created or otherwise published through the Service embedded in their games.

Deleting Content Requests

Written requests to remove content and or videos from the platform on the grounds of copyright infringements or UK law violations or our breaches of our terms and conditions will be honoured as quickly as possible.

All video content is periodically removed from the platform, the interval is defined by your subscription tier.

Testify takes no responsibility and assumes no liability for any user conduct or for any content uploaded, transmitted, distributed, stored, created or otherwise published through the Service, nor is Testify liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter while using the Service. Your use of the Service is at your own risk.

Responsibility

Although Testify does not control and has no obligation to screen, edit or monitor any of the content uploaded, stored, created or otherwise published through the Service, Testify reserves the right, and has absolute discretion, to remove, screen or edit any content at any time and for any reason without notice. Any use of the Service in violation of the foregoing violates the Terms and may result in, among other things, termination or suspension of your rights to use the Service.

Testify does not endorse or control, and makes no representations or warranties of any kind regarding, any games or the acts, omissions or otherwise of Game Publishers including, but not limited to, the content, accuracy, quality, nature, appropriateness, decency, functionality, performance, reliability, completeness, timeliness, validity, safety, legality or any other aspect thereof. You should be aware that when you interact with a game, Testify's terms and policies, including the Terms, may no longer govern. You should review the applicable terms and policies including, but not limited to, privacy and data gathering practices, of any Connected Sites and Game Publishers when you navigate away from the Service or do any actions (including, but not limited to, playing a game or uploading, transmitting, distributing or otherwise publishing content through the Service when embedded within a game).

Unenforceable provisions

If any provision of this web platform disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this web platform disclaimer.

Indemnity

You hereby indemnify Testify and undertake to keep Testify indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Testify to a third party in settlement of a claim or dispute on the advice of Testify's legal advisers) incurred or suffered by Testify arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Testify's other rights under these terms and conditions, if you breach these terms and conditions in any way,Testify may take such action as Testify deems appropriate to deal with the breach, including suspending your access to the web platform, prohibiting you from accessing the web platform, blocking computers using your IP address from accessing the web platform, contacting your internet service provider to request that they block your access to the web platform and/or bringing court proceedings against you.

Variation

Testify may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this web platform from the date of the publication of the revised terms and conditions on this web platform. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Testify may transfer, sub-contract or otherwise deal with Testify's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, constitute the entire agreement between you and Testify in relation to your use of this web platform, and supersede all previous agreements in respect of your use of this web platform.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with England, Northern Ireland, Scotland and Wales law, and any disputes relating to these terms and conditions will be subject to the jurisdiction of the courts of England, Northern Ireland, Scotland and Wales.

Go Testify's address is
Unit 17,
8 Cromac Avenue,
Belfast,
BT7 2JA,
Northern Ireland